Frequently Asked Question

[Mail] Will I lose any emails?
Last Updated 9 months ago

You will not lose any emails.

However, during the migration, starting December 21st, depending on how you access your email, your mail may be received with a delay. This is because we are syncing the mail between two servers and this sync does not happen in realtime.

From December 27th/28th, all email will be delivered with approximately an hour delay as you will always access mail from the new server, but incoming mail still gets delivered to the old server.

From December 30th onwards, the TU/e will deliver all new mail messages to the new server, so in 2021 the mail will be amazingly fast again.

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